Question 1

Who do you work with?

Accepted Answer

Healthcare leaders responsible for people, teams, functions or major initiatives, and organizations seeking stronger decision ownership and accountability. Fit depends on leadership responsibility and the problem being addressed, not on one clinical profession.

Question 2

Do I need to be a senior executive?

Accepted Answer

No. Fit depends on your leadership responsibility and the situation you need to change. We work with leaders taking on new responsibilities as well as experienced executives addressing established dependency patterns.

Question 3

Is this therapy or nursing practice consultation?

Accepted Answer

No. Institute services are nonclinical executive leadership advisory, coaching, leadership development and organizational advisory. Justine's LMFT background informs her systems perspective. It does not make an Institute engagement psychotherapy, clinical supervision or nursing practice consultation.

Question 4

Can my organization sponsor the work?

Accepted Answer

Yes. An organization or funder can sponsor an engagement. The scope, goals, sponsor involvement and confidentiality boundaries are agreed before the work begins.

Question 5

Is the 90-day pilot the only way to start?

Accepted Answer

No. The starting point depends on the pattern. A private coaching engagement, organizational assessment or focused leadership-team engagement may be more appropriate.

Question 6

What changes are you working toward?

Accepted Answer

Clearer decision authority, stronger accountability, less avoidable escalation and responsibility that stays with the appropriate owner. Specific measures are agreed for the engagement. Results depend on context and implementation.

Question 7

What happens after I contact you?

Accepted Answer

The Institute will review your inquiry and follow up with the appropriate next step. The first conversation helps clarify the situation and whether the work is a fit.

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